Shipping policy

At GlowBiTechSP, we strive to bring the best technology to your doorstep, no matter where you are. We offer daily shipping with national and international coverage, guaranteeing a safe and trackable service.

1. Shipping Scope We deliver to:

· Spain: Mainland and Balearic Islands.

· Europe: Member countries of the European Union.

· United States: All continental states.

2. Preparation and Processing Times

· All orders are processed and prepared within 24 to 48 business hours after purchase confirmation.

· Orders placed on weekends or public holidays will be managed on the next business day.

3. Estimated Delivery Times The total delivery time depends on your location:

· Spain (Mainland): 24 - 72 business hours.

· Spain (Balearic Islands): 3 - 5 business days.

· Europe (EU): 3 - 7 business days.

· United States: 7 - 15 business days.

Note: These timeframes are estimates. External factors such as customs inspections, weather conditions, or high-demand periods (Black Friday, Christmas) may influence the final delivery time.

4. Shipping Rates

· Spain: Shipping included in the product price. FREE shipping on orders over €50.

· Europe & USA: Shipping costs will be automatically calculated at checkout based on package weight and destination country.

5. Customs and Taxes

· Shipments within the EU: No additional customs duties will apply.

· Shipments to the USA and non-EU countries: The customer is solely responsible for any duties, customs fees, or import taxes that local authorities may require. GlowBiTechSP has no control over these charges.

6. Order Tracking Once your order is shipped, you will receive an email with your tracking number (Tracking ID). You can check the status of your shipment in real-time through our website or the carrier's platform.

7. Absences and Incorrect Addresses

· It is essential that you review your address before confirming payment.

· If the package is returned to our facilities due to an incorrect address or failure to collect it after delivery attempts, the customer must bear the costs of a new shipment.

8. Incidents If you notice that the package arrives damaged or opened, please take photos of its condition and contact us immediately at glowbitechsp@gmail.com (maximum 24 hours after receipt) so we can resolve it with the transport company.